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Director R&D (ESXi Cloud Service)

Company: VMware, Inc.
Location: Palo Alto
Posted on: June 7, 2021

Job Description:

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Job Description

Role Description

vSphere ESXi is the industry-leading and most deployed bare-metal hypervisor platform in the world. From deployment perspective, ESXi is mostly deployed in the on-premise environment. In recent years, we have seen a proliferation of multi-cloud architecture and deployments. VMware provides a single platform for running and managing applications in multi-cloud environment. This platform requires supporting and managing deployments of ESXi in various cloud environments. This demand has driven the need for shorter release cycles, real-time monitoring of cloud operations and ability to diagnose and resolve issues at cloud speed. In absence of these key components, the customer workloads and service level agreements are impacted. We have been on a journey to transform our development environment, monitoring and serviceability to be the right compute platform that the SRE engineers can support. We are seeking a leader to set the strategy and direction for this team.

This will involve managing a team of engineers responsible for designing, developing, and delivering high-quality solutions which enhance monitoring, serviceability, availability, and workload management, that are essential components to operate a leading infrastructure platform. You will partner with various organizations to establish a culture of excellence in execution. You will also have a profound impact on how developer's get their job done by improving and accelerating the product delivery through advanced build systems, code instrumentation, test automation, metrics collection and reporting.


  • Drive a culture of innovation, continuous improvement, and transparency that aligns with VMware's core values.
  • Set the vision, roadmap, and goals in collaboration with the key stakeholders.
  • Grow and build a strong, healthy, and diverse team through hiring, mentoring and coaching.
  • Influence, coordinate and communicate across teams to ensure execution is aligned with the business priorities.
  • Help build and enrich an inclusive work environment comprised of people from diverse backgrounds.
  • Support and drive DevOps practices throughout the organization.
  • Drive projects to make ESX cloud ready, maximize engineering productivity and eliminate friction impairing us from continuous delivery of value for our customers.
  • Manage organization to support 24/7 on-call shifts by responding to incidents and by partnering with the SRE organization to drive service objectives.
  • Build monitoring services and service response using key service metrics, logs, and alerts. Create and present necessary reports and dashboards.


  • B.S. in Computer Science or related technical field.
  • 10+ years of experience in building & managing enterprise software systems.
  • 6+ years of experience in managing global teams.
  • Passion for operations, quality and engineering productivity and drive operational excellence in these areas.
  • Proficient oral and written communication skills.
  • Experience with people management, building teams, including hiring and managing performance.
  • Experience in SaaS operations and cloud engineering.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community.

At VMware, we celebrate our people from a wide variety of dynamic backgrounds, experiences and perspectives. We deliver transformative IT solutions by harnessing the power of human difference and building a community that is inclusive and diverse. Our diversity and inclusion initiative, VMinclusion, is a business-led effort to attract and engage the multinational, multicultural talent critical to our globally connected business.


VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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Keywords: VMware, Inc., Palo Alto , Director R&D (ESXi Cloud Service), Other , Palo Alto, California

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