Information Technology

Company: Panasonic Corporation of North America
Location: Palo Alto
Posted on: June 7, 2021

Job Description:

Panasonic - Information Technology

Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we've been committed to improving peoples' lives and making the world a better place-one customer, one business, one innovative leap at a time. Come join our journey.

Click here to learn more about how Panasonic is creating a better life, a better world.

Watch this video to see how our employees are shaping the technologies that move us.

What you will get to do:

As part of a growing team, you will work on various aspects of IT infrastructure, including helpdesk support and endpoint management systems.

• Onboard endpoints into JAMF, a MDM solution
• Onboard and manage corp assets into Asset Tracking system
• Provide frontline support for helpdesk issues
• Support and improve employee the onboarding experience
• Comprehensive Mac and windows troubleshooting
• Support and develop automation and monitoring
• Extend and support our IDP and SSO solution from corp network into cloud/production systems.

What You'll Bring:

Education & Experience:

• BA/BS degree or equivalent experience
• 3 or more years of IT helpdesk experience
• Knowledge of the corp collaboration infrastructure and services (Google Admin, Zoom, Slack)
• Knowledge of IDPs such as Google's G-Suite and Okta
• IT management and asset tracking systems such as jamf
• Basic Infrastructure automation through scripting (E.g. go, shell, python)
• Configuration management using Terraform, CloudFormation
• Demonstrated ability to think strategically about business, product, and technical challenges
• Experience driving discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation

What We Offer:

• Competitive compensation package
• Comprehensive benefits
• Pet Insurance
• Paid Parental Care Leave
• Employee Referral Program
• Educational Assistance
• Flexible Work Program
• Volunteer time Off
• Casual Dress Code
• Total Well Being Program

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.

REQ: REQ-122932 IT

Keywords: Panasonic Corporation of North America, Palo Alto , Information Technology, Other , Palo Alto, California