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Sr. Director, Business Intelligence & Analytics Team - Data Product Development

Company: Visa
Location: Palo Alto
Posted on: June 8, 2021

Job Description:

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Visa processes 100s of millions of payment transactions per day and has one of the world's most valuable data assets. The Visa Data Products Development (DPD) organization has the mission of unleashing the power of data to drive global commerce.

The DPD Business Intelligence & Analytics (BI&A) team is looking for a Sr. Director who is passionate about solving challenging business problems and has extensive experience in leading teams in building enterprise level Business Intelligence and data-driven products that provide an excellent user experience.

As a key member of the BI&A Leadership Team, the Sr. Director candidate will be responsible for leading a global team of highly motivated and talented managers, software engineers, systems engineers and data engineers in developing, maintaining and supporting a portfolio business intelligence products used across the Visa enterprise. The candidate will collaborate with Project Managers, Product Managers, other Product Development leaders and with cross-functional teams globally.

Essential Functions

  • Define the roadmap, develop and manage architecture, technical solutions and lead engineering teams for the new generation of Data Products applications and services.
  • Own and drive the end-to-end development efforts for on schedule, high quality, scalable innovative solutions that meet the product vision and roadmap. Responsibilities span all phases of product development including:
  • Build strong team and enable COE owning the driving products E2E
  • Drive and deliver on the Infra program focusing on Engineering practices and efficiency with defined measurable KPIs
  • Collaborate with Business teams to ensure completeness and common understanding of product vision, roadmap & requirements.
  • Align with architects and senior technologists on proper architecture and design.
  • Lead agile engineering teams to deliver end-to-end technical solutions that exceed product expectations.
  • Manage teams to automate engineering and operations functions, including post implementation support.
  • Drive strong client focus mindset within the team.
  • Mentor and build world-class high performing global engineering teams.
  • Handle routine daily activities such as coordination, coaching, mentoring, recruiting, budgeting, planning, delivery, quality, partner relationships, performance metrics, operations, efficiency, service level management, etc.
  • Think strategically: See patterns and relationships in information and events; clarify and simplify complex information; anticipate trends and possibilities that may lead to new business opportunities; consistently think and act "ahead of the curve;" anticipate and effectively respond with urgency to immediate opportunities; executes plans vigorously and with flexibility; operate proactively; identify and address long-term opportunities
  • 15+ years of work experience with a Bachelor's Degree; 12+ years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD); 5+ years of experience in a management role leading technology teams
  • Advanced degree in a technical field such as computer science and computer engineering
  • Knowledge of and expertise with level Business Intelligence software products such as MicroStrategy, Tableau, Power BI, etc., and industry knowledge of the technology trends in this space.
  • Knowledge of and experience leading technology teams in the development of enterprise level data driven products including those that leverage Big Data technologies
  • Outstanding verbal, written, presentation, facilitation, and interaction skills, along with effective communication (both written and verbal) skills and the ability to present complex ideas in a clear and simplified approach
  • Strong at technical goal setting for a project with actionable success metrics. Experience with measuring a service from user experience perspective, setting and tracking to SLAs and KPIs
  • Ability to represent technical and business issues and solutions to multiple levels internally and externally to support organizational plans
  • Work across a diverse set of technology teams and vendors to deliver the solutions that align to the Business strategy and initiatives. Ensure that the team has an effective organizational development, training and succession plan that in aligns with our overall workforce and location strategy.
  • Manage multi-million dollar budgets related to projects and operations.
  • Effectively manage and coach geographically dispersed teams to meet stretch goals.
  • Collaborate with and manage 3rd party software vendors
  • Manage and balance multiple projects and tasks in order to manage to deliverable dates while working with customers, project managers and stakeholders to assure expectations are met.
  • Engage in audit and compliance activities with our internal and external teams to ensure we operate in a sound manner.
  • Communicate the progress of the team relative to our strategy, goals and objectives highlighting our accomplishments and challenges.
  • Ability to work in a complex organization and collaborate to determine business and customer needs, providing the best solution to meet those needs
  • Ability to handle multiple competing priorities in a fast-paced environment
  • Payment industry experience is a plus

All your information will be kept confidential according to EEO guidelines.

Keywords: Visa, Palo Alto , Sr. Director, Business Intelligence & Analytics Team - Data Product Development, Other , Palo Alto, California

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