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Senior Product Inclusion Specialist

Company: Gigya
Location: Palo Alto
Posted on: June 9, 2021

Job Description:

Requisition ID: 287014

Work Area: Software-Design and Development

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.


The SAP User Experience team defines how our users enjoy the interaction with our products. An intuitive and accessible operation across our product portfolio is a key priority for SAP. We are now looking for you as a passionate Senior Product Inclusion Specialist to join us in thriving for a best-in-class inclusive enterprise UX.

As a Senior Product Inclusion Specialist, you support the central team to bring inclusive design methods into SAP's product lifecycle. You work with teams and stakeholders across SAP to drive an inclusive culture in the design and development community. You ensure that the diversity and uniqueness of people are respected when we create our product experience. You help incorporate inclusive considerations into the design, research, and development frameworks to scale and operationalize an inclusive design method. You define measurables and metrics to rate the inclusiveness of our products based upon assessment of research, analysis, and observations. You help to establish and drive an inclusive design community inside and outside of SAP.

You enjoy your work and feel responsible for the topics you drive end-to-end. You can translate strategic discussions into tangible projects, goals, and initiatives for our users. Your working style is results-driven, self-driven, and well organized. We are looking for a team member who embraces people's uniqueness and has an inclusive mindset. You are curious and driven to continuously broaden your horizon on learning, accessibility, and inclusive design trends. You will become part of an exciting team with a purpose-driven mission.


  • Broad expertise in accessibility regulations like WCAG
  • Excellent understanding of inclusive design principles and human interaction principles
  • Understanding of the benefit of diversity and inclusion
  • Ability to work as a strong, effective team player
  • Strong attention to detail, producing quality output, with a commitment to results
  • Superior organizational skills, ability to multi-task, meet deadlines, and follow-through on projects
  • Outstanding service orientation
  • Ability to work well under pressure with flexibility to adapt and respond to changing situations
  • Experience leading by influence
  • Strong relationship building and management skills with key stakeholders
  • Proven track record in digital accessibility and inclusive design methodology
  • Benchmark best practices, identify next practices, and operationalize inclusive design method for SAP
  • 5+ years of professional experience in inclusive design and accessibility
  • Strong communication skills in English


  • Remote/Virtual US



Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. ( or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations: Virtual - USA

The key to SAP's success? Our people.

We grow. We lead. We innovate - together! We believe that the difference between success and failure is a great team. As colleagues, we support, challenge, and inspire one another every day. We're results-driven and ready to go the extra mile for our customers. We all work from different places dealing with different challenges and opportunities. But our goal is mutual. We build breakthroughs, together.

Driven by innovation? It's in our DNA.

At SAP, innovation is more than just developing top-notch software - it's creating technologies that open up new possibilities. As a cloud company we are future-proofing our customers' business and building systems that provide a foundation for growth and innovation. We know this doesn't happen by accident, so we provide a working environment that promotes free thinking, bold ideas, and collaboration. Of course, having the resources and expertise of a major global organization helps too.

Got ambitious goals? Achieve them - at SAP.

Stay relevant, agile, successful. SAP's robust portfolio of learning and development offerings helps you unlock your potential, stay ahead of technology and accelerates your career. At SAP, we want to make sure our employees are happy, healthy, fulfilled, challenged - and working towards their individual career goals.

There's more to it than coding.

Learn, innovate, and get rewarded. Be your best in a flexible and collaborative environment. The boldness it took to start our company is exactly what we need to keep growing it. That's why we introduced the Hasso Plattner Founders' Award - the highest employee recognition at SAP. It's awarded annually by the CEO to an individual or team whose extraordinary achievement best delivers on SAP's vision and strategy.

Driven by innovation.

SAP has continuously evolved to become a market leader in end-to-end enterprise application software, database, analytics, intelligent technologies, and experience management. Our customers are solving the world's hardest problems. As a cloud company we are future-proofing our customers' business and building systems that provide a foundation for growth and innovation. Our vision of the future of enterprise IT is simple - software must be hyper-personalized, modular in nature, and support outcome-based business models.

Not all heroes wear capes.

The key to SAP's success? Our people. They are innovators, leaders, and all around great human beings. They come from many different countries, speak many different languages - and bring their own unique experiences to the table.


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Senior Product Inclusion Specialist


Facility: 287014

Posted Date: May 27, 2021

Work Area: Software-Design and Development

Career Status: Professional

Employment Type: Regular Full Time

Expected Travel: 0 - 10%


Palo Alto, CA, US, 94304

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Keywords: Gigya, Palo Alto , Senior Product Inclusion Specialist, Other , Palo Alto, California

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