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Senior Manager, Field Analytics and Operations, Sleep

Company: Jazz Pharmaceuticals
Location: Palo Alto
Posted on: October 4, 2021

Job Description:

Jazz Pharmaceuticals plc (NASDAQ: JAZZ) is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines and novel product candidates, from early- to late-stage development, in neuroscience and oncology. We actively explore new options for patients including novel compounds, small molecules and biologics, and through cannabinoid science and innovative delivery technologies. Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in nearly 75 countries. For more information, please visit and follow @JazzPharma on Twitter.

The position is part of Field Effectiveness and Data Solutions, and will be accountable for delivering field force analytics and operational effectiveness in support of the Sleep BU under the NA Business Operations department.  Responsibilities include field target planning and alignment, field process optimization, field analytics and performance measurement, and field force data and technology solutions. The ability to independently manage multiple deliverables and shifting priorities with strong skills in project management, collaboration and communication will be key to success.

Essential Functions

Field Force Analytics & Operations:

  • Responsibility across the SUNOSI Sleep team’s field strategies including field force effectiveness initiatives, customer targeting and segments, affiliations/alignments, hybrid engagement activities and surface insights to key stakeholders
  • Design and implement effective customer call planning and targeting tools to support growing multi-channel (digital and in-person) promotion and assist management in evaluating field force productivity/performance
  • Support sub-national sales force reporting and analysis: operationalization of KPIs and metrics through centralized data platforms, and creation and management of performance related reports and dashboards (via Tableau and Alteryx)
  • Partner with stakeholders across Sales, Marketing, and Market Access, cross-functional partners within Analytics & Insights, Market Access Operations & Analytics, and Field Incentive Compensation teams that lead to the highest levels of collaboration and effectiveness
  • Manage multiple projects and deliver consistently to the expectations of different stakeholders
  • Demonstrate the ability to influence multiple stakeholders to ensure a high-level of team involvement in key business decisions while working effectively with business partners

Partner with NA Data Strategy & Field Solutions and Commercial IT – BI and Data Operations teams:

  • Improve efficiencies and enable enhanced capabilities to deliver advancement in business analytics, field force effectiveness, and information management
  • Collaboratively design, develop, implement and support data and technology business process changes and operational consistency
  • Deliver scalable solutions that integrate within the NA data and technology and processes ecosystem; ability to have a broad perspective and consider implications beyond the explicit requirements

Required Knowledge, Skills, and Abilities

  • Experience with IQVIA, Symphony, or related Sleep pharmaceutical data
  • Strong business and technology acumen (experience with Tableau, Alteryx, Veeva, and MDM is a plus)
  • Excellent communication, facilitation, influence, change management and consensus building skills
  • Meticulous, highly organized and self-directed approach to work, including the ability to handle multiple projects simultaneously and prioritize competing tasks in time-constrained situations
  • 5+ years in field analytics and operations; required experience in the pharmaceutical/biotech (or adjacent) industry

Required/Preferred Education and Licenses

  • Bachelor’s Degree; MBA preferred or applicable previous experience

Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.

Keywords: Jazz Pharmaceuticals, Palo Alto , Senior Manager, Field Analytics and Operations, Sleep, Other , Palo Alto, California

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