Genius (Palo Alto R002)
Company: Apple
Location: Palo Alto
Posted on: November 22, 2021
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Job Description:
As a Genius, you provide insightful advice and friendly,
hands-on technical support to Apple customers in need. You quickly
diagnose product issues on the spot, explaining situations with
patience and empathy. After determining whether repairs can be done
or a replacement is needed, you offer solutions to quickly get
users up and running again. Even if you're juggling more than one
customer, you stay conscious of their time demands as well as your
own. You fulfill Apple's service commitment with style, speed, and
skill. And you earn the trust of customers and coworkers alike as
you offer guidance, knowledge, and even tips and training. Apple is
an equal opportunity employer. We evaluate qualified applicants
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, and
other legally protected characteristics.
Keywords: Apple, Palo Alto , Genius (Palo Alto R002), Other , Palo Alto, California
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