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Medical Scheduler

Company: Aerotek
Location: Palo Alto
Posted on: January 9, 2022

Job Description:


All candidates have to be open to the three shift times 8:25am- 5pm, 8am-5pm & 10am-7pm- right now 95% of staff work 8:25-5pm 35 minutes all phones may start at 8am. 8am-4:30pm trying to 5pm-7pm phones are off heavy outgoing calls. 5 min morning huddle.

Day to Day: start huddle, appropriate coverage broken up in new patient scheduling or established patient scheduling. You learn both. Phones are number 1 priority the way we are set up is that we take 20 calls a day the rest is outbound. Est. outbound- reschedule for providers cancels, get sent patient contact to reschedule those, send messages about how to schedule them, insurance calls out. New area- working from work que registering, brand new first clinic 20 calls a day. 20-30 call. Computer documenting. Mailing out reminder letters. Working with parents of patients- patient care is number. Work ques when a new item comes in we have the goal to reach out 24-48hrs.


scheduling patients, Medical Terminology, epic, Health Care, Call center

**Top Skills Details:**

healthcare, medical terminology, customer service representative, EPIC, medical admin, 40WPM

**Additional Skills & Qualifications:**

Min. 1 year experience in healthcare
Education: High school
Plus: BA Degree and EPIC experience

Previous healthcare experience, customer service experience, computer saavy- EPIC (plus- amazing!), word, excel if needed, go into other desktop apps and known how to maneuver.

**Experience Level:**

Entry Level

**About Aerotek:**

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Palo Alto , Medical Scheduler, Other , Palo Alto, California

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