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Mailroom Associate

Company: Tesla
Location: Palo Alto
Posted on: January 15, 2022

Job Description:


We are currently seeking a skilled, customer service driven Mail Associate for our Workplace Mail Program team in Fremont, CA. Mail Associates are responsible for receiving all non-production mail and packages, sorting, and delivering to departments. This role is highly interactive with many departments at Tesla and we are looking for someone who is ready to make an impact and partner with the teams that are providing the world with sustainable transport and energy.


* Unload courier delivery service and interoffice delivery trucks
* Sort all non-production mail, small packages, and pallets and process through the internal tracking systems
* Ensure accuracy and timeliness of receiving tasks and deliveries to Tesla employees and manage employee package pick-up program
* Provide a positive customer service experience when delivering shipments to employees
* Troubleshoot shipments that may be unidentified or labeled with insufficient information
* Collaborate with customers and the Logistics team to support, pack, and label outbound and internal transfer shipping requests
* Maintain an inventory of supplies and order as necessary
* Day-to-day mail operations (organizing, clearing old packages, sending reminders)
* Communicate with management to ensure optimal operational efficiency and provide input on continuous process improvement
* Commitment to adhering to prescribed safety rules and guidelines and provide input on areas for safety improvements


* 3+ years of shipping and receiving experience in a manufacturing or R&D environment
* Detailed data entry experience and working knowledge of Microsoft Office and SAP Inventory Systems
* Current forklift certification strongly preferred; if not certified, it is required to obtain training providing by Tesla once on boarded
* Working knowledge of computer and tablet technology systems
* Strong organizational, collaborative, interpersonal, customer service, and communication skills
* Ability to troubleshoot, problem solve with minimal supervision, and adapt to changing priorities
* Ability to lift up to 50 lbs
* Available to work Monday-Friday, and weekends or nights as needed based on project or schedule demands
* Evidence of exceptional ability

Keywords: Tesla, Palo Alto , Mailroom Associate, Other , Palo Alto, California

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