Personal Banker - University Avenue
Company: Stanford Federal Credit Union
Location: Palo Alto
Posted on: August 2, 2022
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Job Description:
Job Description Personal Banker Opportunity at Stanford Federal
Credit Union We---re on a mission to improve financial lives If
you---re a high-energy, compassionate, and collaborative individual
yearning to make a difference, we need you on our team Members
really do come first at Stanford FCU because we---re non-profit and
owned by our members. Our members work for Stanford University and
some of the most innovative companies in Silicon Valley---and we
provide them with the most generous financial benefits in our
industry. Stanford FCU is a $3.8 billion company with a global
reach---81,000 members in 90 countries and growing Come grow with
us and see what it---s like to work for a Bay Area Top Workplace.
As our CEO says, ---we work hard, and we play hard---, and we need
your help to improve even more financial lives Who you are: One to
three years--- experience in customer service or sales related
field. High school diploma or general education degree (GED).
Ability to cross-sell traditional and nontraditional products and
services while maintaining existing member relationships and
developing new member relationships. Strong customer service and
interpersonal skills. Excellent communication skills, along with a
demonstrated ability to meet set goals. Ability to accurately
process various types of transactions for members. What you---ll
DO: Open various new deposit accounts, retirement accounts,
consumer loans and credit cards. Process necessary information and
educate the members as to products and services available to them.
Exceed member service expectations as measured by NPX. Perform a
wide variety of member transactions and requests to include account
maintenance, research, balancing the branch assist members in
understanding how to use ATM---s, Online/Mobile Banking, Credit and
Debit Cards, and performs outgoing wires, solve fraud issues,
notary and closing accounts. Perform outbound calling to educate
members on new product offerings, update on the status of an
application and to onboard new members during their first 90 days
after a new membership has been established. Explain membership
eligibility requirements and participate in SFCU sponsored
activities. Assist with the testing of new functionality upon
request. Use every member contact as an opportunity to advise
members about additional services or programs that might benefit
them. Managing the vault, cash and audit functions for the assigned
branch. Perform traditional teller work as needed. Must comply with
applicable laws and regulations, including but not limited to, the
Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets
Control. Some of our benefits for YOU: 100% paid employee medical,
dental, vision, life/AD&D and short-term disability insurance
for the employee; 50% paid for dependents Employer 401(k) matching
up to 5% plus additional annual discretionary contributions
Education reimbursement up to $3,000/year Up to $500 per year in
health/fitness benefits Employee recognition program with cash
incentives Paid Sick Time accrues at two weeks per year Paid
Vacation Time accrues at three weeks per year Paid Federal banking
holidays (approximately 10 per year) Ongoing training and
education, seminars, and conferences Loan rate discounts on some
products (vehicle, mortgage and HELOC loans) Waived fees and
deposit bonuses on Stanford FCU accounts Flex health/transit plan
availability Employee Assistance Program with free benefits like
counseling, help finding legal assistance and day care resources If
you are ready for this exciting opportunity (or know somebody who
is) please contact us today Please Note: SFCU does not provide work
visa sponsorship or accept visa transfers for any positions.
Applicants that require work visa sponsorship or transfer will not
be considered for employment. SFCU does not provide any relocation
benefits for any positions. Stanford Federal Credit Union is
committed to equal employment opportunities, and a workplace that
embraces diversity and inclusion for qualified individuals of all
backgrounds.
Keywords: Stanford Federal Credit Union, Palo Alto , Personal Banker - University Avenue, Other , Palo Alto, California
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