Deal Desk Analyst

Company: Sciton
Location: Palo Alto
Posted on: March 26, 2020

Job Description:

Deal Desk Analyst - Palo Alto, CAWe are SCITON-Our culture and company strength stems from our diverse collection of talented and motivated employees. One word that best describes Sciton is 'family' because we treat each member of our team like family.--We give our employees the support, recognition, and room to grow their careers on our campus. We empower them to use their creative genius. In fact, we incentivize their innovation. We look for lifelong learners, problem solvers, and individuals who excel in a challenging, team-oriented environment. We hire individuals who want to retire with us. How do you feel about that? Arewe the right Pre-IPO company for you?Purpose of PositionSciton is growing at an incredible rate with a huge amount of that growth in our sales organization. We are looking for a Deal Desk Analyst who is ready to roll up their sleeves and support our team in Palo Alto. Reporting to the Director of Commercial Operations, this role will be a key business partner for our Global sales team.You will have an opportunity to work cross-functionally throughout our organization on a variety of projects. For this role, an analytical mindset and attention to detail are imperative. The current configure-price-quote process is undergoing radical changes and we need you to be a driver in the seat. You will be working directly with our sales team on the quote to cash process while maintaining high levels of integrity and collaborating with Finance/Legal to ensure all deals meet compliance.Specific responsibilities include, but are not limited to:Manage the day-to-day quote and order fulfillment process------Partner with Sales to ensure opportunities are properly created and tracked in Salesforce including stage, probability, booking amount, and various other required fieldsProvide proactive support and guidance to the sales team in order to help drive new deals as well as up-sell opportunitiesMaintain an agreed upon Service Level Agreement (SLA) on deal turnaround timesHelp drive projects and initiatives focused on improving productivity and simplifying processes throughout the sales operations and sales organizationServe as an escalation point when needed to help move deals forwardExperience and EducationExperience with both Channel and Direct Sales model is highly desirable--------Experience with Salesforce, QAD, Infor a Plus--A love for change and an ability to thrive in a fast-moving environment----Must be a self-starter, detail oriented, and analytical with strong organizational skills--Experience working varied hours to accommodate volume fluctuations caused by sales cycles, seasonality, and emergenciesYou deliver customer and sales support like you expect to receive it; with excellenceBasic Qualifications----------Bachelor's Degree or related experience required2-3 years of experience in deal desk/sales operations desired------------Proficient in G suite & Microsoft Office ApplicationsExtremely strong interpersonal, verbal, and written communication skillsEqual Opportunity EmployerSciton provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status (including pregnancy, childbirth, or related medical conditions), protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Sciton, Palo Alto , Deal Desk Analyst, Professions , Palo Alto, California