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Product Manager, Shipping

Company: Mercari
Location: Palo Alto
Posted on: May 15, 2022

Job Description:

Job DescriptionMercari is Your Marketplace. We make it super easy to sell (or buy) almost anything. We all have things we don't use, never used or simply outgrew. But that stuff still has value. Mercari gives you the power to sell it, ship it, and earn some cash for it, simply and intuitively. Fashion to toys. Sporting goods to electronics. All the brands you know and love. Our mission is simple: to make selling as easy as buying. And with 50M+ downloads in the U.S. and 350k+ new listings every day, we're just getting started.In this role, you will be part of the Delivery Team, building and or scaling our logistics practice to process more hundreds and thousands of transactions per day. We believe that selling should be easy and approachable by anyone and shipping is a fundamental part of the experience. As the Product Manager for Delivery team, you will be leading efforts to democratize selling by minimizing the hassles and confusions of shipping. You will lead a team of engineers and designers, owning the roadmap for your product, managing sprints, and driving the team towards achieving their goals. What you'll be doing:

  • Be responsible for setting complex short and long-term strategies with far reaching impact for an entire product team.
  • Be Responsible for identifying and building capabilities that improve the quality of shipping experience that lead to gains in efficiency, speed, and cost.
  • Drive day to day execution of product initiatives that align with short, medium, and long-term strategy while communicating updates to all relevant stakeholders.
  • Closely collaborate with shipping carriers to optimize Mercari Local pick and delivery experience .
  • Drive marketplace success by maximizing efficiency through delivery cost and experience.
  • Inspire your cross-functional partners: engineering, design, business intelligence, marketing, and research teams to achieve business objectives.
  • Execute ruthlessly - define goals for the team and deliver product features aligned to them, with speed.
  • Clearly communicate roadmap, progress, and insights to adjacent product teams and stakeholders.What you'll need:
    • 5+ years of Product Management experience.
    • Experience delivering impactful products and features that are heavily informed by data as well as user research.
    • Experience with e-commerce logistics, and API integrations.
    • High proficiency in using data and metrics to inform decision-making.
    • Experience with Looker, A/B testing, SQL, and other BI tools is preferable.
    • Ability to maintain a balanced portfolio of projects; both quick, incremental wins and step-change functionality.
    • Ability to articulate and weigh trade-offs.
    • Your written and verbal communication skills are both clear and concise.
    • You have strong product vision, instincts, and empathy for the customer experience.
    • You have a track record for building products that demonstrate these skills, and can tell us all about them. Bonus Points:
      • Background in software engineering or statistics
      • Experience working directly with shipping carrier partners is a plus
      • Experience working with ML TeamsWhy Mercari: Small enough to make an impact but established enough to provide the stability you need to be successful, Mercari is the best of both worlds. At Mercari you are encouraged to take risks. And when you do, you can do it confidently, knowing you have a team and a company that supports you. As we grow, your career opportunities with Mercari grow. As our teams expand, your responsibilities expand. Our teams are supported with access to new tools, technologies, and learning opportunities.  We will never stop growing. Total Rewards:
        • Flexibility: Work remote from anywhere in the US and receive flexible time off
        • Wellbeing: Top-notch insurance plans, best-in-class new parent offerings and access to mind and body wellness apps
        • Growth: As we grow, your career opportunities grow, we provide access to new tools, technologies and learning opportunities
        • Comprehensive and total rewards: We provide a strong financial foundation and rewards that go beyond the paycheck
        • Teamwork: We are each other's biggest fans- we celebrate from virtual coffee breaks to recognition programs Additional Information (Colorado only*)Minimum salary of $113,500 + equity + benefits. More information about our benefits can be found here*Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in ColoradoMercari is proud to be an Equal Opportunity Employer Mercari prides itself on the diversity of its workforce. We do not discriminate on the basis of age, national origin, race, religion, marital status, veteran status, disability status, gender identity, sexual orientation, or any other class protected by applicable law.

Keywords: Mercari, Palo Alto , Product Manager, Shipping, Professions , Palo Alto, California

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