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SR CLINICAL SYSTEMS ANALYST

Company: Stanford Health Care
Location: Palo Alto
Posted on: May 14, 2022

Job Description:

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.Day - 08 Hour (United States of America)Additional Experience / Qualifications--- Radiation Oncology Subject Matter Expert. Experienced with Radiation Oncology Information Systems, Radiation Treatment Planning Systems, QA software/hardware and associated imaging/treatment modalities. Working knowledge of communication technologies, DICOM, HL7, and standard networking.--- Project management experience. Ability to navigate multiple projects through request and approval processes. Manage projects through execution, defining resources, creating tasks, assigning and/or performing tasks as needed ensuring timely completion. Coordinate and communicate with multiple teams and various stakeholders, providing regular status updates. PMP certification preferred.This is a Stanford Health Care job.A Brief OverviewThe Clinical Senior Systems Analyst I supports core functions of the health system's applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned systems under the minimal guidance of senior members of the team. The position will have a thorough understanding of Epic modules, ancillary systems, and health system operations. This position independently addresses issues and design decisions of moderate to high complexity with little or no supervision and delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization.LocationsStanford Health CareWhat you will doProvide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as requiredProvide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requestsCoordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help deskImplement changes using documented procedures that are compliant with department's policies and proceduresWork with and mentor junior staff members to document workflowsAct as a technology subject matter expert and clearly communicate technical concepts in business terms between and across the different groups while influencing outcomesPerform a major role in complex software upgrade initiativesLead small to medium complexity new software installations and enhancement requestsMaintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverablesContinually identity opportunities for functional and stability improvement in applicationsIdentify system optimization and enhancements and collaborate with vendors and other ITS analysts in order to design and implement effective solutionsAnticipate and resolve system problemsResearch issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequencesParticipate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting recordsEducation QualificationsBachelor's Degree Bachelor's degree in Information Technology, Computer Science, Business Administration, Management Systems, Electronics Technology, Computer Engineering, Health Information Management or a directly-related field from an accredited college or university. Must obtain Epic certification in relevant module(s) within 3 months of employment dateRequiredExperience Qualifications5 or more years of progressively responsible and directly related work experienceRequiredPrefer experience with 2 major Epic upgrades or implementations PreferredRequired Knowledge, Skills and AbilitiesMid-level Microsoft Office skillsExcellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientationAbility to analyze highly complex systems and workflowsAbility to conceptualize, plan, organize, coordinate, and manage the work of a major program or function within the departmentAbility to engage actively in complex discussions, often on challenging and/or controversial subjectsAbility to negotiate on behalf of others to achieve best outcomes for the department and the organization as a wholeAbility to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manages/resolves disputes appropriatelyAbility to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriateAbility to establish a set of tasks and activities associated with an intended outcome and timelineAbility to take action consistent with available facts, constraints, and anticipated consequencesAbility to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional mannerAbility to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusionsAbility to develop new skills and teach othersAbility to collaborate and build consensus with stakeholdersAbility to understand and adhere to operational standards, policies, and proceduresAbility to identify risks and issuesAbility to develop solutions for new and unfamiliar challengesAbility to analyze data, draw conclusions and interpret resultsKnowledge of current issues and trends in health care and clinical operations in a health care systemHealthcare knowledge base that promotes a high level of credibility with organization end users and executivesKnowledge of Epic Software as well as other information systems, clinical software, and computer applications used in a health care settingUnderstanding of Software Development Life Cycle (SDLC)Knowledge of a variety of server operating systems, storage systems, databases, scripting languages, monitoring and job scheduling toolsThese principles apply to ALL employees:SHC Commitment to Providing an Exceptional Patient & Family ExperienceStanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.You will do this by executing against our three experience pillars, from the patient and family's perspective:Know Me: Anticipate my needs and status to deliver effective careShow Me the Way: Guide and prompt my actions to arrive at better outcomes and better healthCoordinate for Me: Own the complexity of my care through coordinationEqual Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Keywords: Stanford Health Care, Palo Alto , SR CLINICAL SYSTEMS ANALYST, Professions , Palo Alto, California

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