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Desktop Support Technician

Company: Insight Global
Location: Palo Alto
Posted on: June 21, 2022

Job Description:

A client is looking for a Desktop Support Technician who would be providing support at one of the top Hospitals in Palo Alto, CA. This person will be responsible for tier 2 and 3 support. This role provides a point of contact for end-users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment (including but not limited to workstations, terminals, printers, and scanners) to ensure optimal workstation performance. Minimum Requirements-5-7 years DTS experience -Experience with Windows/IOS -Experience with assisting/helping Directors, C-level Executives -Vast understanding of hardware (in and out), and software -Customer Service-Coming from a Healthcare background Desired Skills-Coming from a Healthcare background -Experience with EPIC -Asset Management -Experience with assisting/helping Directors, C-level Executives

Keywords: Insight Global, Palo Alto , Desktop Support Technician, Professions , Palo Alto, California

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