Mercedes-Benz Service Advisor
Company: Fletcher Jones Motorcars of Fremont
Location: Fremont
Posted on: February 18, 2026
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Job Description:
Job Description Job Description At Fletcher Jones Motorcars of
Fremont our mission is to deliver a world class guest experience
through the pursuit of excellence. It is this journey, fueled by
innovation and integrity, that has led us to be a part of the
nation's 1 family-owned automotive group. We are seeking a Service
Advisor to join our team as we continue to change the industry. The
Service Advisor is responsible for ensuring an exemplary experience
for the service customer by providing a prompt and friendly
greeting, listening to their description of problems or services
needed, preparing repair orders and being proactive, accurate and
thorough in communication. The Service Advisors serves as a liaison
between customer and technician ensuring the customer's needs are
understood by the technician and the recommended service and/or
repairs are understood by the customer. If in your personal pursuit
of excellence, you have developed a proven track record of
consistently producing outstanding results through a commitment to
continuous and never-ending improvement, join us. Your next
opportunity awaits. Benefits Health insurance Dental insurance
Vision insurance Paid time off 401(k) 401(k) matching Flexible
spending account Professional development assistance Life insurance
Employee assistance plan Disability insurance Responsibilities Meet
with customers and determine their needs for repair and/or service
of their vehicle issues Prepare accurate Repair Orders showing
time, cost and labor estimates, verifying warranty and service
contracts and reviewing with clients Monitor the progress of each
vehicle throughout the day and update customers frequently Increase
profitability by maximizing sales by promoting the sale of labor,
parts and accessories by providing explanation of estimates and
obtaining approval for work that is sold Qualifications Valid
driver's license and clean driving record Previous experience as a
Service Advisor preferred Pay : $134,000 - $261,000 / year is the
expected total annual earnings after factoring in all forms of
compensation including hourly pay, commissions, overtime, benefits
(vacation and sick), etc. Employees in this position will primarily
be paid commissions based on performance but will also be paid
minimum wage for non-sales work and for rest periods. Commissions
range from $120,000 to $218,000 per year based on performance. At
Fletcher Jones Motorcars of Fremont, we attract, nurture, and
retain the most talented people in the industry by providing the
highest quality work environment where productivity, creativity,
and personal and professional growth can flourish. We believe our
team sits behind the wheel of the Fletcher Jones brand that drives
our company toward success. We are an Equal Opportunity Employer
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Keywords: Fletcher Jones Motorcars of Fremont, Palo Alto , Mercedes-Benz Service Advisor, Sales , Fremont, California
